How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 10124
Experience:  8+ years of professional experience
13568747
Type Your Consumer Electronics Question Here...
Russell H. is online now
A new question is answered every 9 seconds

The battery in my beatsbydre pill 2.0 will not charge. how

Customer Question

the battery in my beatsbydre pill 2.0 will not charge. how do i replace it
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Your speakers, if within the 1-year warranty from Beats, will be repaired (including the replacement of the battery if necessary) for free under warranty by Beats, see this page:

https://www.beatsbydre.com/support/service-warranty.html

https://www.beatsbydre.com/support/service-battery.html

I could not actually find a source for a replacement battery, so I suspect you may have to go to Beats for the replacement, though for things to be that limited would be a shame.

For a video guide to replacement (supposing a source for the battery were located), see this (and two subsequent videos):

https://www.youtube.com/watch?v=O_cFnH15LsQ

I have to ask some forgiveness perhaps for this video, since I am not sure whether it really applies to your Pill 2.0... it may be for a different and differing model, unfortunately since it is not well labeled.

Related Consumer Electronics Questions