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Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 31329
Experience:  Over 20 years fixing Electronically devices
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Forgot password to android 4.2 I remember the password tried

Customer Question

Forgot password ***** android 4.2 I remember the password ***** it 5 times but it won't let me in 30 second time out is there a way to start from scratch Sungale 4.5 cybe
Submitted: 10 months ago.
Category: Consumer Electronics
Expert:  Richard replied 10 months ago.

Hi there and welcome

you will need to reset the device. It will wipe all data and return it to new, but this you cannot avoid sorry.

Can you power off the unit

Then hold the power button and volume up until you reach a menu.

From the menu, choose using the volume keys, wipe Data.

Use power to select, let this complete and when it has, the device will be as new, and you can set it up again.

Let me know how you go please.

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