How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Rusty Your Own Question

Rusty
Rusty, Customer Service
Category: Consumer Electronics
Satisfied Customers: 5543
Experience:  Over 20 years electronics experience. How may I help you today?
63817454
Type Your Consumer Electronics Question Here...
Rusty is online now
A new question is answered every 9 seconds

Casio 5032. Is 2 minutes slow. Can't get minute hand to move

Customer Question

Casio 5032. Is 2 minutes slow. Can't get minute hand to move forward or backward.
Submitted: 10 months ago.
Category: Consumer Electronics
Expert:  Rusty replied 10 months ago.

Hello, my name is Rusty. This video is very similar to your watch. Take a look, and tell me if you have any trouble. If you miss any of the steps, it messes up the entire process. Click here to watch the video.

Customer: replied 10 months ago.
Ok. I now have correct digital time but hands are 3 minutes behind
Expert:  Rusty replied 10 months ago.

Are you saying when you pressed the A button to save the time, the hands didn't advance like at 3:15 in the video? You set the time with the digital display, and the hands should automatically follow when you press the A button.

Customer: replied 10 months ago.
Pressed A. No change. Hand doesn't move..
Expert:  Rusty replied 10 months ago.

That is after you go through the steps, only pressing A won't do the trick. Go through all of the steps, and the hands will move at the end.

Customer: replied 10 months ago.
Went thru all steps as per manual and video. Now have correct digital time but hands never moved.
Expert:  Rusty replied 10 months ago.

Ok, that is strange, there is another way. Click here to manually move the hands to the correct time.

Customer: replied 10 months ago.
Doesn't work on my watch.
Expert:  Rusty replied 10 months ago.

I'm going to have to open the question back up, I'm not sure why it's not working. Don't rate my answer or you may be charged twice.

Related Consumer Electronics Questions