Hi there and welcome
First, do you have a wireless network available there?
ok, on your Kindle, go to Settings, Wifi.
Choose your wifi network from the list, enter your password ***** asked and it will then connect you
Let me know how you go please.
No problem, I have a film that shows you how to do this, can you follow it here please
Let me know please how you go.
ok, so you are able to now connect, the next issue your having is your entering in the wrong wireless password.
Do you have a windows computer already connected to wifi?
We can get the password ***** the dell
Press the windows key + R and type in
Right click on the wireless connection and click on Status
Then click on wireless properties
Click on the Security Tab and then click on Show Characters and you can then see the wireless password ***** to use
Then use this password
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Else let me know the results
Open /Applications/Utilities/Keychain Access, it will show you a list of stored entries. If you click the Kind column header, it will sort by kind, go to the section where AirPort network passwordsare stored.
Double-click the name of the network you are using (if you don't know the name of the network, you can find it in the WiFi menulet (the concentric quarter circles toward the right side of your menu bar).
Check the Show password box, enter your system password, and click the Allow button.
You need to do the instructions as I actually listed, not go to applications and hit allow... thats not what the instructions said to do.
Can you please take the time and carefully follow the steps I gave you.
ok, then the Mac is not connected to the wireless as it could not connect with the incorrect password.
Although are you entering it in using capitals ect where indicated?
No, we can only work from where my instructions say
You said a dell computer, can we not use this as its easiest for you..
yeah ok. You go to the below address to get a refund