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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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Remote not responding. Can only turn on

Customer Question

Remote not responding. Can only turn on
Submitted: 10 months ago.
Category: Consumer Electronics
Expert:  Aric replied 10 months ago.

Hello, What device are you asking about here today?

Expert:  Aric replied 10 months ago.

I only see a general question about a remote, but not sure what that remote goes to?

Customer: replied 10 months ago.
Logitech 900 which controls a lot of things,, but I'm talking about the tv
Expert:  Aric replied 10 months ago.

Thanks. The way to sync the Harmony is through your Harmony account, however are you saying the 900 will only turn the TV ON?

If so, what other functions are you trying to access on the TV (for example: Channels would generally be through the cable box, and Sound could be through the TV or through an external AV system)?

That's why I'm asking you for as much information as you can give me since I am not there to see what you have.

Customer: replied 10 months ago.
Will not change channels, adjust volume, get to guide,or TiVo , will do nothing!!
Customer: replied 10 months ago.
It does change volume but only that and on or off
Expert:  Richard replied 10 months ago.

Hi there and welcome

This is another expert here. Do you still require asistance with this? If so, tell me the make and model of the TV or unit it is not controlling correctly please