When you say that you can still see the graphic , do you mean the on screen menu (GUI) ?
Is this receiver connected to a LAN (home network) either wired or wireless ?
I`m sorry but these questions were meant for a totally different post and i have no idea how they landed here .
Will finish that post and see what can be done here or i could repost your question if you wish ?
There was a mix-up on the post , my replies above were posted to another person and landed on your post for some reason , i will repost your question for other techs to see
You don`t have to do anything , your question will be reposted for other techs. to see and jump in.Just stand by and someone should be with you shortly .
Hello and sorry you're having problems. My name is ***** ***** I'm a different tech.
How do you receive your broadcasts on the set? Is it through a Cable/SAT box of some sort, or direct coaxial cble from wall to TV?