Electronics Repair Questions? Ask an Electronics Technician
Hello and sorry you're having problems.
The issue you're having is due to the laser lens being either contaminated (dirty), or faulty (scratched or mis-aligned).
Follow the steps below to determine and attempt to cure the issue.You can try several methods of cleaning the laser lens to see if it helps clear up the problem. The first is to purchase a CD/DVD laser lens cleaner disc, and run it through the system several times.
If your player is not reading any discs at all though, then try purchasing a can of compressed air (available at PC or AV retailers). Open the CD cover, then spray the can approximately 10" from the lens to blow any dust off of it.
Feel free to reply back if you need more help, or want to reply back with more details. It does not cost you anything more to reply back once you've rated. Please do rate me positively (at least 3 STARS) and I will continue with you until this is sorted. The positive rating ensures I am credited for my work.