How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Nathan Your Own Question

Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 20346
Experience:  Managing Director at Pollinate Group LLC
59725966
Type Your Consumer Electronics Question Here...
Nathan is online now
A new question is answered every 9 seconds

How to remove Videosecu ML20B

Customer Question

how to remove Videosecu ML20B
Submitted: 10 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 10 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

There are 2 halves to this bracket, the wall side and the monitor side. The 2 halves have an interlocking tapered (dovetail) joint, wide at the top, narrower at the bottom. Grab the monitor on both sides and lift, straight up (not forward, not tilted), and the 2 halves will lift apart. The wall bracket portion will be attached with screws/bolts that are easily removed with a drill/driver.

Expert:  Nathan replied 10 months ago.

Note: If it won't lift up (feels stuck) then there may be a security screw in place.

on the bottom are 2 tabs that can accommodate a standard philips screw for added security. To remove that, you'd have to take a screwdriver straight up behind the monitor to unscrew, and the it will lift off.

Here is an image of what it looks like, so you can see where the screws would go: