Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, John.
If you can let me know your zip code, I'll help you find the next closest dealer that can reprogram the system for you.
No, you cannot.
Control4 systems are entirely proprietary. The equipment can only be purchased and installed from an authorized dealer.
Control4 does not make any programming software available to the end user. You cannot change anything on it yourself, you will require a service call from a dealer to come out and reprogram the system for you.