How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 222
Experience:  I am here to help you!
23822421
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

My remote will not turn on the tv. The window says waiting

Customer Question

My remote will not turn on the tv. The window says waiting on network
Submitted: 11 months ago.
Category: Consumer Electronics
Expert:  Mike G. replied 11 months ago.

Welcome! We are now connected together on this convenient website. I am an experienced electronics field technician and your satisfaction is my top priority. To get started we need more information (additional details may be required):

1. What is the model number of the Tv? see sticker on back of tv
2. What "window" are you talking about? on the tv screen?

3. Are you using the original remote that came with the tv?

___________________________________________________________________

** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **

Customer: replied 11 months ago.
The window is on the remote. It's a control 4. Samsung tv.
Customer: replied 11 months ago.
Forget it . I have it fixed. Hopefully I don't have to worry about my credit card security.