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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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When starting to watch a DVD and we get to the menu that

Customer Question

when starting to watch a DVD and we get to the menu that allows us to chose to play, view other scenes, etc we cannot get the remote to move to the other possible selections.
Thanks for your help
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Aric replied 1 year ago.

Hello, and sorry you're having problems. We are now connected on this website- which saves you money over having a Tech come to your home, and in many cases we can fix the problem you're having.

What is the Brand and Model Number of the DVD player in your question please?

Customer: replied 1 year ago.
Logitech harmony remote I don't have any other information.
Expert:  Aric replied 1 year ago.

Logitech harmony isn't the brand of the DVD player- that's a remote. I will opt out and perhaps someone else can assist.

Customer: replied 1 year ago.
thanks for your trying to help
Expert:  Neil replied 1 year ago.

Hi

Sounds like you are using a universal remote... Possibly not ll buttons are available, what is the make and model of the DVD player?