Lets start with the standard procedure to pair your device with your iphone. please follow these instructions if not will check few other things.
Sorry i forget to mention my name. I am Tas. If you have already tried this please let me know otherwise if you can report back once you have gone through these simple steps. Let me know if you have any questions. I hope this resolves the problem. Thanks
Hello, I am just following up to make sure you were able to follow the steps to pair the devices, let me know if any issue or question. i will be very happy to offer any further assistance please don't forget to rate this question. Thanks