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Rick
Rick, General Contractor
Category: Consumer Electronics
Satisfied Customers: 19524
Experience:  Licensed construction supervisor with 35+ yrs. experience.
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Door quit working on Nutone model IM-3303. Is this a

Customer Question

Door bell quit working on Nutone model IM-3303. Is this a repairman call or can you help me fix it?
I have some installation instructions.
Submitted: 11 months ago.
Category: Consumer Electronics
Expert:  Rick replied 11 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

We can give it a shot. Is it just 1 door that has a problem?

Customer: replied 11 months ago.
All 3 doors connected.
Expert:  Rick replied 11 months ago.

Do you have a volt meter?

Customer: replied 11 months ago.
Expert:  Rick replied 11 months ago.

Generally when everything goes down it's a bad transformer or a bad connection between the trans former and the master station. Can you locate the transformer?

Customer: replied 11 months ago.
Is there a way to send a photo of the area on the board where the door bells are connected?
Expert:  Rick replied 11 months ago.

You can post a picture here by clicking on ADD FILES next to the SEND button

Customer: replied 11 months ago.
Did you get the picture?
Expert:  Rick replied 11 months ago.

Yes, I don't see a transformer in the picture. This is a pretty complicated system not a simple door chime only set up. If you can't find the transformer(s) the it's probably best to leave this to an electrician (not a handy man)

Customer: replied 11 months ago.
That's what my husband said. Oh well I tried.
Expert:  Rick replied 11 months ago.

You couldn't know until you try. At least we gave it a shot

Customer: replied 11 months ago.
Thanks. I hope this is "no charge".
Expert:  Rick replied 11 months ago.

You're welcome. If you made a deposit you need to contact customer service for a refund. You can reach them at
http://ww2.justanswer.com/contact-us