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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 15735
Experience:  Over 16 years of experience installing and repairing electronics.
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Can you help me return my ER 5200 M cash register to normal

Customer Question

can you help me return my ER 5200 M cash register to normal operation , at present all modes are displaying CLOSED
Submitted: 12 months ago.
Category: Consumer Electronics
Expert:  Pete replied 12 months ago.

Hi there,

This will happen if a clerk is not signed on.

To fix this, simply sign on by pressing the top right-hand button whilst in REG mode.

Customer: replied 12 months ago.
Hi we have tried what you suggested and it never worked can you come up with another option as it is beginning to impact our business trading , we would even consider doing a complete reset of register if that gets it working ...urgentSteve
Customer: replied 12 months ago.
as this was a business critical issue I have had to engage an onsite technician and the issue is now fixed so I wont require any thing further on this issue thank youSteve
Expert:  Pete replied 12 months ago.

Hi Steve,

if a clerk was already signed on, then it is likely a software glitch requiring a reset of the cash register.