How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 226
Experience:  I am here to help you!
23822421
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

My VS240 is not permitting the display of slide shows or

Customer Question

My VS240 is not permitting the display of slide shows or animations. My computer moves through the slides and animations, but the projector simply freezes on one frame. Is there a setting or mode on the projector that addresses this problem? Thanks!
P.S. The connection between the computer and projector is via a USB cable.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  chester298 replied 1 year ago.

Hi and welcome to Justanswer.

May I know what is the file format of the image on your slide show?

Customer: replied 1 year ago.
Photoshop CC, Apple iCloud version
Expert:  chester298 replied 1 year ago.

Have you try to lower the resolution of your image?