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Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 20318
Experience:  Managing Director at Pollinate Group LLC
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I purchased Brinks Safe Model 5072 and 't know passcode as I

Customer Question

I purchased Brinks Safe Model 5072 and don't know passcode as I bought for my dad on amazon and he passed away 5 years ago. How can I open safe ? He had nothing in it, but I would like to use for my personal possessions. Please advise. Thank you
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

The only way to open it is with override key or the factory override code, if your user code is not known.

If you cannot find it, you can order a replacement from Brinks, or really from First Alert/Honeywell (the parent company)

In order to claim the replacement, you will need to write them a letter including the key, model, and serial number for your safe, as well as contact information and your address. You will need to get this letter notarized by a registered notary public. Once you do, send the letter with a signed check or money order for the amount listed and they'll mail back a key.

You can get the form HERE

Best regards,

Nathan

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