How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: Consumer Electronics
Satisfied Customers: 12052
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your Consumer Electronics Question Here...
Louie is online now
A new question is answered every 9 seconds

I'm currently having monitors issues on my panasonic

Customer Question

hello, I'm currently having monitors issues on my panasonic WJ-SX650 matrix where I have a consent monitor shutdown and restart every minute
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete model number(s) of the monitors. How many monitors? ...all exhibit the same symptom(s)?

The only easy user doable attempt would be to check, re-seat the Video Output Board and all wiring/connectors if all monitors are experiencing the same issue. Strongly consider replacing this board P/N WJ-PB65M16 (with a service board if can be made available) as this would serve as both an attempt of a fix and as a test by process of elimination.

If comfortably able and feel safe to do so, are you then considering a DIY (do-it-yourself) repair approach?