How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask AnswermanRob Your Own Question
AnswermanRob, Electronic Jack Of All Trades
Category: Consumer Electronics
Satisfied Customers: 10788
Experience:  FCC License w/Radar Endorsement, 5 yrs of experience teaching aviation electronics, 20yrs total exp
Type Your Consumer Electronics Question Here...
AnswermanRob is online now
A new question is answered every 9 seconds

I have a Paperwhite that is 2-3 years old. I am a writer and

Customer Question

I have a Paperwhite that is 2-3 years old. I am a writer and I have all sorts of stuff on it including about 200 books downloaded from Amazon.
A few days ago my e-reader died. Can't describe it any other way. It's backlighting is fine, it is fully charged as far as I know. The on-off button seems a little sticky but it never was a very definite sort of thing.
Where do I go from here? Buy another and work out a system where I can transfer the stuff off this Kindle on to a new one?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  AnswermanRob replied 1 year ago.

It very well may just need resetting. To do that, press and hold the power button for 20 seconds. Let me know if it still doesn't respond.

Related Consumer Electronics Questions