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Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 10310
Experience:  8+ years of professional experience
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SHARPE ER-A320 KEYS AND PRINTER LOCKED WITH INTERMEDIATE

Customer Question

SHARPE ER-A320 KEYS AND PRINTER LOCKED WITH INTERMEDIATE BEEPING
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Do you get an 'E' on the display, or is there an 'L', or perhaps a longer code on the display?

You machine might need to be reset in this fashion:

- look under the paper roll(s), for a battery compartment. Remove at least one of those batteries.

- then unplug the cash register.

- wait several minutes or longer.

- turn the register key to REG mode.

- plug it in again to the power, and if it has a power switch, turn it On as well.

- there should be three beeps.

- put the battery or batteries back in, and set the time and date. All data on the register has been erased, but it should work again if you've gotten this far.

The above reset might not be appropriate for, or might not work, in your particular problem's case, so tell me more about the details, esp. what shows on the display, and I will advise you as appropriate.

Customer: replied 1 year ago.
there was not any batteries in the compartment.
Expert:  Russell H. replied 1 year ago.

Try putting batteries of the proper size in, in the correct orientation! and try the register again. That might well help.

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