Hello. My name is***** will be providing an answer to your question today
Thank you very much for giving us an opportunity to help you. Sorry to hear you have problem you need to read your Return Policy and Warranty ( one (1) year from the date of purchase) . So I will take it back ...
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Hello, my name is Rusty. To expedite the service, you'll need to call Fitbit to get an RMA number. They will tell you the nearest place to send it to, and how to package it for shipping. Here is the phone number to get you started:(###) ###-####/p>
Let me know if you have any trouble with the warranty service.