Hello & Welcome to Just Answer,
Sorry to hear of any issue you may be having.
I'm a little unclear about where you are in the update process and where you are stuck.
So can you please take a look at the following video (about how to install and use Garmin Express), and see if you can give me a little more detail about where you are in the process?
Please let me know.
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)