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Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 8111
Experience:  Engineer / Consultant
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I ordered a new usb cable my nuvi52km to replace one I

Customer Question

I ordered a new usb cable for updating my nuvi52km to replace one I misplaced after I received notification of new updates. Upon trying to update it goes through steps to point of proceed to the next step. There is no place to click on the next step. I thought I may have received the wrong usb cable, have tried several times and each time the same thing.
Please advise.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Greg A. replied 1 year ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you may be having.

I'm a little unclear about where you are in the update process and where you are stuck.

So can you please take a look at the following video (about how to install and use Garmin Express), and see if you can give me a little more detail about where you are in the process?

https://www.youtube.com/watch?v=EhW5hHb_uH4

Please let me know.

Thanks

Expert:  Greg A. replied 1 year ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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