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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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I have a Panasonic RR-UU395 voice recorder that I need to

Customer Question

I have a Panasonic RR-UU395 voice recorder that I need to download recordings from but I can't seem to find the correct driver to install
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me which version of windows or Mac you are using please?

Thank you

Customer: replied 1 year ago.
I have windows 8.1
Expert:  Richard replied 1 year ago.

Thanks

No drivers are needed for this as it uses the standard windows drivers.

When you connect the recorder, press the windows key + E and then in the new window, click on This PC

Under there, tell me what is listed please eg: C Drive.

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.

Thanks,

Richard

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