Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
I see no current open questions on your account. Please send the details of your problem/question.
I've sent an optional phone support offer at your request. If you prefer we can continue here in the chat format as well.
Thank you for the information. This is beyond the scope/value of the initial question (as no details were available) and as such I will opt out, and allow another expert that may be willing to work on this step in.
You do not need to reply back or rate at this point (either will hinder another expert) and your prior info will be visible. Just wait for a reply.
Best of luck to you.