I'm sorry about the issue. This usually always means the battery is bad, unless the battery's connector is loose. That is normal; any battery loses charge overtime, and will eventually die. Can I provide you the instructions how to disassemble the laptop and check? And can I provide you the website link where you can purchase a new battery online?
Please reply at the box below. Thank you.
It looks like you are not there. Let me provide some possible solutions for you.
- Please click on the website below for video instructions how to disassemble your laptop, then you can check the connection of the battery, i.e., disconnect it the battery, then re-connect it securely, and check:
- If that does not work, the battery needs to be replaced. The batteries for this laptop model is sold online. You can buy a new battery for your laptop at the eBay website below:
; more choices:
When you are available, please reply at the box below to continue troubleshooting. Thank you.