How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 224
Experience:  I am here to help you!
23822421
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

My pc cd4900 cd tray will not open and the player will not

Customer Question

My pc cd4900 cd tray will not open and the player will not play the cd. Gives error 0101.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, the described symptom and error code always point to an internal hardware issue. Are you then considering a DIY (do-it-yourself) repair approach? Perhaps more importantly, would you be comfortable working on the circuitry and mechanism? It is also possible that it may require access to and familiarity with a multi-meter and even perhaps a soldering iron.