Hi and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, the described symptom and error code always point to an internal hardware issue. Are you then considering a DIY (do-it-yourself) repair approach? Perhaps more importantly, would you be comfortable working on the circuitry and mechanism? It is also possible that it may require access to and familiarity with a multi-meter and even perhaps a soldering iron.