How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michael Your Own Question

Michael
Michael, Technician
Category: Consumer Electronics
Satisfied Customers: 9133
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
11519491
Type Your Consumer Electronics Question Here...
Michael is online now
A new question is answered every 9 seconds

I bought a sentry safe from bidfta.com auction it was locked

Customer Question

I bought a sentry safe from bidfta.com auction it was locked and I can't open it, can I buy a key, so I can open it ,and reset the combination?
My name is*****
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Michael replied 1 year ago.

Hi Eli, I am Tech Michael and will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating after we're finished. it doesn't cost anything additional to rate kindly;-)

I am only compensated for my time and expertise if you rate kindly.

Is your safe electronic or dial mechanical type?

Thank you

Tech Michael

Customer: replied 1 year ago.
I THINK IT IS DIAL MECHANICAL
Eli
Expert:  Michael replied 1 year ago.

Hi thank you for that. Sentry safe can help you with this, But it takes a bit of time for them to actually give you the combination. They did that as a security feature in case someone stole it and wanted the combination.

Please contact Sentry Safe Customer care lost PW dept:

https://www.sentrysafe.com/CustomerCare/Lost_Your_Combination

Or call: Customer Service at 1-***-***-****.

In any case, I will stick with you until this is complete.

Please rate kindly thus far, it won't cost you anything to rate my service to you kindly,

Then you can reach me by simply replying to this message anytime.

Thank you and have a nice day!

Tech Michael