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Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 15764
Experience:  Over 16 years of experience installing and repairing electronics.
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I lost my text messages today. I simply turned my iPhone off

Customer Question

I lost my text messages today. I simply turned my iPhone off at night like I always do & when I turned my phone back on this morning, 6 mos of text messages & pictures are gone. Please help me. I need those texts.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Pete replied 1 year ago.

Hi there,

Try turning the phone off for a few minutes, then turn it back on again.

If the messages are still missing, your best option is to recover from a recent iTunes or iCloud backup.

If you do not have a recent backup available, then you can use special recovery software to scan the phone and recover the messages: http://www.easeus.com/mobile-tool/free-iphone-data-recovery.html

Expert:  Pete replied 1 year ago.

Let me know if that resolves the problem, or if you need any additional assistance.

Best,

Pete.