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Louie
Louie, Technician
Category: Consumer Electronics
Satisfied Customers: 11444
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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OLDER MASSAGE CHAIR EP1011 MASSAGE RUNS -30 SECONDS THEN

Customer Question

OLDER MASSAGE CHAIR EP1011
MASSAGE RUNS FOR 20-30 SECONDS
THEN SHUTS DOWN!
ANY SUGGESTIONS
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, are you then considering a DIY (do-it-yourself) repair approach? If yes, do you have access to and familiar with a multi-meter and even perhaps a soldering iron?

Should a DIY be attempted, then please click HERE for the troubleshooting steps as prescribed by the repair/Service Manual.

Customer: replied 1 year ago.
If your answer to my question is "do I have a Multimeter and am I familiar with its use
or do I contemplate attempting repairs myself" let me repeat the question for you:
I have an older Panasonic Massage Chair Model EP1011. After pressing the
start button the chair runs for a short period of time 20 to 30 seconds and then
stops. What is the problem/fix? Please answer my question or say unable to
answer without the following information:
thanks
Expert:  Louie replied 1 year ago.

It is an internal hardware fault hence "...are you then considering a DIY (do-it-yourself) repair approach?..."