Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.
Can you give me more detail regarding the remote. What isn't working? Does the remote light up? Does it control some devices and not others?Let me know what is going on so that I can try and help.
Unfortunately, I am not able to do a phone call at this time. I am going to opt out of this question which will allow other experts to chime in. Hopefully one will be able to set up a phone support session.
you please provide A brief description of what is not working so that I know whether I can help you before we set something up?