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Ask Viet - Tech Your Own Question

Viet - Tech
Viet - Tech, Electronics Tech
Category: Consumer Electronics
Satisfied Customers: 35226
Experience:  Troubleshoot consumer electronics devices.
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My harmony 550 has gone into safe mode. How do I get it off?

Customer Question

my harmony 550 has gone into safe mode. How do I get it off?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Please remove the batteries, then press and keep holding down the number 2 button on the remote while re-inserting the battery and check.

If needed, remove the batteries, and then keep pressing #2 while plugging the remote into the computer, and check.

Please reply at the box below to continue troubleshooting. Thank you.