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Rusty, Customer Service
Category: Consumer Electronics
Satisfied Customers: 5792
Experience:  Over 20 years electronics experience. How may I help you today?
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I need help with my ViVosmart. I have it plugged into the

Customer Question

I need help with my ViVosmart. I have it plugged into the computer but the computer can not find it.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Rusty replied 1 year ago.

Hello, my name is***** you're having trouble, you have to put it into USB mode for it to work on a computer. To put it into USB mode, press and hold the screen until you see a USB symbol. Let me know if you still have trouble.