Hi, good morning, yes you can do that. May I have the model of your Nook, please include all details you can locate as to the model and #;-)
Also please explain why you bought a used one? Was it because you couldn't get yours to work due to not remembering the PW etc?
is it that there is a problem with your PW?
Ar something else that you have trouble with?
Please be specific so I can help you quickly solve this.
Hi have you tried this?
Please visit this page let me know if this works for you or you need another route.
No I don't need the SN yet.
Thanks for your patience.
Please visit: http://www.nook.com/gb/forgot-password
Thanks for that, the only way to do this unfortunately is by e mailing the problem to
They can help you bypass that security but it must be from you the request so they know you own the Nook, its for your protection. They can help you with this problem.
But try this first, let me know what happens.
1.Ensure your NOOKcolor is powered off; to do so,depress the power button for 5 seconds. Your LCD screen should turn off 2.With your NOOKcolor powered off, Hold the Home Key (NOOK "n," logo below the LCD), while simultaneously depressing the Power Button for up to 25 seconds. 3. Your NOOKcolor will begin the start up process, Do NOT let go until a confirmation window appears asking if you would like to, "Factory Reset Your Device?" This will De-Register as well as erase all content and information on your NOOKcolor (Including the 4 Digit Pass-code 4. Depress the Home Key to continue with the Factory Reset 5. Depress the Home Key again to Confirm 6. Your device will now begin the clearing process. Upon completion you will regain access to your NOOKcolor however all account and personal information (email, contacts, pass-code, credit card, etc..) will be deleted from your device. You will then be able to Re-Register your NOOK and start a new setup;-)