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Michael Hannigan
Michael Hannigan, Engineer
Category: Consumer Electronics
Satisfied Customers: 11689
Experience:  25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
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Sony Rm Br300 controller joy stick has stopped working. If

Customer Question

Sony Rm Br300 controller joy stick has stopped working. If held in extreme right, left, up or down it does nothing for a while then camera it controls pegs out in whatever position it responded to. It freezes. It will not respond.
None of the three camera preset functions affect movement.
I have checked connections and rebooted. No effect.
Any suggestions?
Keith Wesley
Conner-Westbury Funeral Home
Griffin, GA
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Michael Hannigan replied 1 year ago.

Hello and Welcome to Just Answer. My name is Michael.

Here is a link to the Whole System Manual that would show you how to RESET individual components (cameras) including the RM BR300 Controller.

https://pro.sony.com/bbsc/assetDownloadController/BRC_Series_System_Guide.pdf?path=Asset%20Hierarchy$Professional$SEL-yf-generic-153708$SEL-yf-generic-153753SEL-asset-178148.pdf&id=StepID$SEL-asset-178148$original&dimension=original

Also I found the phone number for SONY's Technical Assistance in case if the RESET doesn't perform any results:

***-***-****. This service is available 8:00 am to 8:00 pm ET, excluding weekends and Sony Holidays.

Thank you.