Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
This may be difficult to help you with. But the problem depends upon whether your 'lock', or safe, or whatever security device (of whatever type) it is, ... whether it can be identified as to maker and model #, and some other details after that. So let me know, please, if you can identify your lock (or safe, or whatever it is). Thanks.