Hi, I'm sorry to hear that.
How old are your headphones?
Also may I have the full model # ***** them so I can help you?
Thank you for that info.
The best place to send that for the fix, is listed below. tere are a few places but this is the best with excellent results.
Please call Bose Repair:
Mon. – Fri., 9 AM – 9 PM ETSat., 9 AM – 7 PM
SInce this may take some time, I will stick with you until this is complete.
Please rate kindly thus far, it won't cost you anything to rate my service to you kindly,
Then you can reach me by simply replying to this message anytime.
Thank you and have a wonderful day!