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My Windows defender program keeps turning itself off. How do

Customer Question

My Windows defender program keeps turning itself off. How do I fix this so it stays on? Jenny neimanas ***@******.***(###) ###-####thanks
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 1 year ago.
Hi,
I'm sorry about the issue. When you turn on Windows Defender, does it give any error or message?
Do you also have Norton Antivirus / Security / 360 program, and/or any other antivirus/security program?
Was there any change recently to your computer that may have caused this issue?
Do you have windows xp, vista, or 7, or 8, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,