How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 35304
Experience:  Over 20 years fixing Electronically devices
32989067
Type Your Consumer Electronics Question Here...
Richard is online now
A new question is answered every 9 seconds

I have two vertical lines on my Acer Aspire 7551-7422

Customer Question

I have two vertical lines on my Acer Aspire 7551-7422 laptopdisplay, that appeared imediately after accessing the web cam
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you please power off the Laptop

then remove the power cable and hold the power button down for 60 seconds, then release to let all residue power drain.

Once done, connect the power cable, then power on the Laptop and tell me if you still have the lines please.

Customer: replied 1 year ago.
they are still there
Expert:  Richard replied 1 year ago.

Can you tell me the version of windows you are using please?