Hi good morning, I'm not sure who you worked with prior, but I will work with you as best I can. May I have the Full model # ***** your printer?
Also how old is your printer?
Also is the issue that it is not lifting the plate into position to copy?
Hello. Hello. My name is***** can help you with your question.
I know just about everything there is to know about this printer inside and out, backwards and forwards. If you still need assistance. Please let me know and I will be happy to help if I can. If you have pictures, part numbers, or references to what you have already done or already tried, any information that you have in addition to what you provided, will help me help you.