Hello. My name is Michael. i can help you with your question. This usually means that you have accidentally set a limit on TL/NS.
in PGM mode
Do the following...
018 (This will set, don't print footer, compulsory amount tender and no limit)
#/TM/ST (Top Left of number pad)
TL/NS (Bottom right/ problems key)
TL/NS (Bottom right)
if you want footer printing 118
if you dont want compulsory tender 008