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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 224
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I bought Kindle a while ago & have used it. Plugged it in

Customer Question

I bought Kindle a while ago & have used it. Plugged it in and waited for hours to boost up. No response. Brought it over to Best Buy & they tried it with kindle plug and their plug. They think it might be a dead battery. Can I buy a new Battery at what cost or do you have another thought?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Freddy M. replied 1 year ago.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
What is the tiny hard to read model number on the back? How old is it?
Customer: replied 1 year ago.
The kindle is 4 years old
Expert:  Freddy M. replied 1 year ago.
What is the tiny hard to read model number on the back?