How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Engineer
Category: Consumer Electronics
Satisfied Customers: 11655
Experience:  25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
23511658
Type Your Consumer Electronics Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

I think the ribbon on my AX-350 is installed wrong since I

Customer Question

I think the ribbon on my AX-350 is installed wrong since I am only getting a faint impression when I type. How should the ribbon be installed?
Submitted: 1 year ago.
Category: Consumer Electronics
Customer: replied 1 year ago.
You asked for a password, which I have forgotten and said I'd get an email with a temporary one to use to reset, but no email came (not even as spam). How long should I wait?
Customer: replied 1 year ago.
Never mind, I fixed the problem while waiting for you to respond. Please cancel my visit and do not bill me as I never got past the sign in screen!
Expert:  Michael Hannigan replied 1 year ago.

Hello. My name is***** can help you with your question.

When you install the ribbon, make sure the ribbon goes through the 2 guides on either side and that it can move between them freely. It's very easy to install the ribbon and not have it fall between these clips if this happens, the ribbon will not be able to move and the type will become faint, and eventually you will see that all. Please let me know if this helps or if you still have questions and I will provide you whatever help you need.

Mike