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AssuredElectrical
AssuredElectrical, Home Specialist
Category: Consumer Electronics
Satisfied Customers: 4241
Experience:  35 years home improvement
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I have a Sentry 1250. I have the combination 4-54-94. Three

Customer Question

I have a Sentry 1250. I have the combination 4-54-94 . Three of us have tried this week-about 50 times and had no success. My husband has died and I need papers that are kept there. Any suggestions?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  AssuredElectrical replied 1 year ago.
Welcome. My name is ***** ***** would be glad to assist.
Unable to find the Model 1250 as yet, but lets check a couple items.
I have determined that it is a left start combination.
So, to be completely sure of the steps followed, verify for me:
Turn the safe's dial to the left three times, passing zero three times.
On the fourth rotation, stop at the first number of the factory-set combination.
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Turn the combination dial to the right making one full rotation.
On the second rotation, stop the dial on the second number of the combination.
Make sure the pointer is on this number
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Turn the combination dial to the left making another rotation.
On the second rotation, stop on the third number of the combination.
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Pull up on the safe's lever to open the safe.
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Is that the procedure you are using at this time?
Let me know,
Thanks
Customer: replied 1 year ago.
I tried then my cousin tried. He has worked with safes and knowledgeable about how they work. He questioned the three times then the two times twice. He didn't think that was the way it should be. He thought it should work it's way down to a single time in the end. Any more thoughts? I'm ready for a hand grenade. Connie
Expert:  AssuredElectrical replied 1 year ago.

Ok,

Apparently some confusion here, as you posted this:

"He thought it should work it's way down to a single time in the end."

It does, that is exactly what I posted:

"Rotate the dial to the right (clockwise), stop when you reach the third number in your combination"

That is one time.

Anyway,

If you are having issues when you KNOW for fact the combination is correct, make sure you
jiggle the door when turning the handle first.
Sometimes the bolts dont want to slide easily and the jiggle allows them to move easier.

If that does not work:

Older safes sometimes can become off point.
That is to say, you may need to go past each number a fraction, do not stop on the number,
but do not go past the number to the next number.
Stop just past.

Do that on each number and try.

Make a very small increment each attempt, if the first one does not work.

The dials can become loose and tight over the years and this works many times, just no guarantee.

Keep me posted