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Ask Viet - Tech Your Own Question

Viet - Tech
Viet - Tech, Electronics Tech
Category: Consumer Electronics
Satisfied Customers: 35232
Experience:  Troubleshoot consumer electronics devices.
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I cannot get my device to switch on

Customer Question

I cannot get my device to switch on
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is there any power / light?

Please reply at the box below. Thank you.

Expert:  Viet - Tech replied 1 year ago.

Have you tried this: Press and hold (or slide and hold) the Power On / Off button / switch for about 45 seconds, then turn it back on and check.

Please reply at the box below to continue troubleshooting. Thank you.

Customer: replied 1 year ago.
no good
Customer: replied 1 year ago.
it still wont switch on
Expert:  Viet - Tech replied 1 year ago.

I'm sorry. Can you please charge the kindle for about 15 minutes, then while it's charging: press and hold (or slide and hold) the Power On / Off button / switch for about one minute this time, then turn it back on and check.

Is there any power / light? Is there anything on the screen?

Please reply at the box below. Thank you.