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Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 15756
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a sam4s ER-180 cash register, I can't get itvtomorint

Customer Question

I have a sam4s ER-180 cash register , I can't get itvtomorint receipts ths make sense , it is a just rubbish and odd symbols etc
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Pete replied 1 year ago.
Hello,
I am Pete, and I'll be happy to assist with your question today.
I see that you have indicated that you have already tried everything, however have you also tried resetting the cash register to its factory settings?
If that does not work either, then the cash register will need to be returned to the manufacturer for repair.
Customer: replied 1 year ago.
I don't know how to do that, please could you assist
Expert:  Pete replied 1 year ago.
Once reset, you will need to program it again.
Did you program the cash register originally?
Customer: replied 1 year ago.
No but I do not know how to reset it please assist
Expert:  Pete replied 1 year ago.
Who originally programmed the cash register?
That information will need to be re-entered - do you have it available?
Customer: replied 1 year ago.
It was brand new no one has programmed it , I set the date etc as per the quick set up instructions but the printer is simply printing strange and random things ie if i put in 41 pounds the receipt prints it as 729##ca4
Customer: replied 1 year ago.
I am by the till right now
Expert:  Pete replied 1 year ago.
Please follow the instructions in the following video to reset the register:
https://www.youtube.com/watch?v=bn-7XGO0u1s