How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 15775
Experience:  Over 16 years of experience installing and repairing electronics.
30970729
Type Your Consumer Electronics Question Here...
Pete is online now
A new question is answered every 9 seconds

I.m stuck with my tom tom. I tried to update the maps but the device n

Customer Question

i.m stuck with my tom tom. I tried to update the maps but the device never rebooted which my computer said it would do. so i manually rebooted it, but now its stuck on the start screen. I have reset it but to no avail. its stuck. please help me!
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Pete replied 1 year ago.
Hi there,
If the update was interrupted then the software on the TomTom will likely be corrupted.
You can try updating it again, but if that does not work then the device will need to be returned to TomTom to have the software reinstalled using their specialist equipment.

Related Consumer Electronics Questions