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Ask Viet - Tech Your Own Question

Viet - Tech
Viet - Tech, Electronics Tech
Category: Consumer Electronics
Satisfied Customers: 35243
Experience:  Troubleshoot consumer electronics devices.
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Need to correct the time on my vivofit

Customer Question

need to correct the time on my vivofit
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 1 year ago.
Hi,I'm sorry about the issue. You would need to sync your Vivofit with a computer or a mobile device, like smartphone or tablet. Please try the following in order to correct time on your Vivofit device:To correct time and date with your computer:Ensure computer's time and date are accurate for your regionEnsure the program Garmin Express is up to date on your computer (latest Garmin Express http://connect.garmin.com/en-US/start/)Hold device key until SYNC appearsTo correct time and date with your mobile device:Ensure mobile device's time and date are accurate for you regionEnsure the app Garmin Connect Mobile is up to date. (Go to App Store or Play Store to check for update of the app.)Hold device key until SYNC appearsIf needed, change the app to 24 hour format, then sync, then change it back to 12 hour again, and it should work.Reference:https://support.garmin.com/support/searchSupport/case.faces?caseId=%7B742c13d0-fb09-11e3-c98c-000000000000%7DPlease reply at the box below. Thank you.