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Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 9505
Experience:  8+ years of professional experience
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C-Series Widescreen Multifunction Display.When I switch on

Customer Question

C-Series Widescreen Multifunction Display.
When I switch on (press the red button) on my display unit the Raymarine logo comes up as usual then the screen goes black. I followed the instructions in ‘Factory Reset Procedure’ but to no avail. Would very much appreciate your help. Thanking you for your attention.
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Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
If the logo appears and then nothing, you should
A. unplug everything from the C-series display.
B. leave it that way, off and unplugged, for 2+ hours.
C. plug in *only* to the power. Turn it On if necessary.
D. observe whether the same thing happens. If so, your C-series display unfortunately is 'broken' somehow, and you will need to decide between having it repaired and having it replaced.
If you decide on repair-servicing for it, let me know your locale, and I will research contact information for nearby repair facilities authorized to work on your C-series display.