How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 15738
Experience:  Over 16 years of experience installing and repairing electronics.
30970729
Type Your Consumer Electronics Question Here...
Pete is online now
A new question is answered every 9 seconds

When I try to access my G6 portal all I get is pinging waiting.

Customer Question

when I try to access my G6 portal all I get is pinging waiting. Do you know what the problem could be.?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Pete replied 1 year ago.
Hello,
I am Pete, and I'll be happy to assist with your question today.
"pinging waiting" indicates that the network connection is not good.
Try restarting all equipment.
Try accessing from another device.
Let me know how it works out...