How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Tech Your Own Question

Viet - Tech
Viet - Tech, Electronics Tech
Category: Consumer Electronics
Satisfied Customers: 35232
Experience:  Troubleshoot consumer electronics devices.
30037186
Type Your Consumer Electronics Question Here...
Viet - Tech is online now
A new question is answered every 9 seconds

I thought i had registered my xp-820 printer - but now

Customer Question

Hi, i thought i had registered my xp-820 printer - but now i don't know. can you help me please?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 1 year ago.
Hi,I'm sorry about the issue. Was the printer working with the old router previously?What's the model of your new router?Do you have windows xp, vista, or 7, or 8, or mac computer?- On the printer's screen, make sure the printer is powered on, then press the Home button. Then select the Network option, then Setup, then Wi-Fi Setup, then Wi-Fi Setup and select / connect to your new router's wireless network name, then check printing.- Please click on the website below for full instructions / illustrations:https://www.epson.com/cgi-bin/Store/support/supDetail.jsp?UseCookie=yes&infoType=FAQ&oid=253771&prodoid=63099804&foid=263898&cat=237989&subcat=238002, and/or please see the instruction video at the website below:https://www.epson.com/cgi-bin/Store/support/SupportShowVideo.jsp?UseCookie=yes&oid=253771&void=268128When you are available, please reply back at the box below to continue troubleshooting. Thank you,