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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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I downloaded music from amazone but it downloaded to my computer

Customer Question

i downloaded music from amazone but it downloaded to my computer instead of my mp3 player and it won't let me transfer the music from my computer to the mp3. can you help me figure this out?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 1 year ago.
Hi,I'm sorry about the issue. Was it working previously?What's the model of your MP3 player?Is there any error or message when transfer to your mp3 player?Do you have windows xp, vista, or 7, or 8, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,